Have a question? Explore some of the most common questions and find comprehensive answers from our expert support team.

About the water

What is ionized water exactly?

Ionisation involves the gain or loss of an electron. When water undergoes ionisation, it becomes either alkaline or acidic, adjusting its pH level accordingly. Alkaline water is rich in hydroxyl ions and packed with measurable antioxidants, making it an excellent choice for drinking. On the other hand, acidic water is abundant in hydrogen ions, and our ionisers produce it without the need for chemicals, impurities, or any intervention on your part. This type of water can also be used topically and is beneficial for plant growth.

What is the benefit of drinking ionised water?

Ionised water offers three significant advantages. Firstly, it acts as a potent antioxidant. Many people spend a considerable amount on antioxidants each month because they help neutralise harmful free radicals. As a liquid antioxidant, the body readily absorbs ionised water, making it both more effective and cost-effective.

Secondly, ionised water is highly alkaline. Most trendy diets include highly acidic foods, which can have detrimental effects over time. Consuming large quantities of soft drinks and processed foods can contribute to weight gain and decrease overall vitality. Maintaining an alkaline pH level (between 6.9 and 7.2) helps create a healthy internal environment and maximises energy levels.

Thirdly, ionised water is exceptionally hydrating. It consists of only five to six water molecules per cluster, compared to conventional water’s ten to thirteen molecules per cluster. Ionised water’s clustered structure has transformed from an irregular shape with 10–13 molecules to a hexagonal shape half that size. Consequently, this smaller, “reduced” water is highly absorbable and efficiently hydrates your cells deeply.

What is orp (oxidation-reduction potential)?

ORP, or Oxidation-Reduction Potential, quantifies the ability of water or other liquids to oxidise or reduce substances. It is measured in millivolts (mV) and indicates how effectively water can oxidise or reduce other substances.

Positive ORP values signify that water can oxidise substances and possess antioxidant properties. This means that water can lower the levels of free radicals in the body, providing protection against oxidative stress.

Negative ORP values indicate that water can reduce substances and exhibit antioxidant properties. This type of water can assist in revitalising cellular structures and shielding the body from oxidative stress.

Water with a high ORP is regarded as more oxidising and is typically employed for cleaning and disinfection purposes. Conversely, water with a low ORP is considered more reducing and is suitable for drinking and hydration.

What is water's ph?

pH measures the acidity or alkalinity of water or any liquid. It is gauged on a scale from 0 to 14, where 7 represents neutrality. Values below 7 are acidic, while those above 7 are alkaline. TYENT water ionisers can adjust water’s pH without depleting essential minerals, allowing users to obtain water with their desired pH level.

How long does ionised alkaline water retain its ionisation?

The antioxidant properties, represented by hydroxyl ions, last approximately 18-24 hours. The higher pH, with its alkaline attributes, remains stable for around 1-2 weeks. The reduced molecular cluster size endures for approximately 1-3 months.

Does ionised water have any adverse effects?

Absolutely not, as long as it is used correctly. Only alkaline water should be consumed. NEVER CONSUME ACIDIC WATER. The suitability of ionised water partly hinges on your physical condition when drinking it. For instance, if you’ve made conscious efforts to maintain a healthy diet and detoxify your body, you can begin with alkaline water at the lowest level (pH 7.5-8.5). Begin with one cup; if you experience no adverse effects, try another later in the day. After three weeks, you can progress to level 2. Following three weeks of drinking level 2 alkaline water, you can advance to level 3. Highly ionised water is more alkaline and contains stronger antioxidants, providing your body with more oxygen.


How should i initiate drinking ionised water?

Start with a lower concentration than level one by drinking 1-3 cups daily. If you enjoy ionised water, increase both the quantity you consume and the level of ionisation intensity. Stronger levels, up to pH 9.5, are better, but it takes time to acclimatise to higher levels. The antioxidant potency is most pronounced at higher levels of alkalinity. Some individuals report increased energy at higher levels, but the fresher the ionised water, the more pronounced these benefits are for your health.

How does ionised water impact athletes?

Incredibly positively! Many athletes report improved endurance and stamina from consuming ionised alkaline water, attributed to its abundant oxygen content and smaller water molecules. Once professional and amateur athletes discover ionised water, it often becomes one of their most valued assets. In fact, the US Olympic speed skating team has our machines at their training facility.

When are the filters to be replaced?

Determining the right time to change filters with TYENT water ionisers is incredibly simple. The digital gauge, integrated with a flow sensor, displays the filter’s usage amount. When it’s time for a filter change, the filter indicator icon flashes and provides voice prompts. Typically, filters should be replaced every 4000 litres or every 6 months.

How much tyent water can we consume daily?

There are various opinions on the ideal volume of ionised water consumption. Some suggest two litres, while others recommend 30 ml per kilogram of body weight. From a medical perspective, the exact amount remains to be precisely defined. The primary role of this water is to facilitate the elimination of bodily waste, so the daily intake of ionised water depends on an individual’s specific needs.

For example, individuals engaged in extreme sports, alcohol consumers, and those who lead active lifestyles may require more water. A baseline daily intake of two litres is recommended, with additional consumption tailored to individual circumstances.

Particularly, individuals with chronic illnesses, smokers, frequent consumers of fast food, and those exposed to urban pollutants should prioritise increased water intake for overall health.

About ionizers

What sets tyent apart from other water ioniser brands?

TYENT stands out as one of the world’s leading water ioniser manufacturers thanks to innovative technologies like patented electrolysis technology. This technology enables TYENT ionisers to produce higher-quality water with enhanced antioxidant potential.

How long does water ioniser installation take?

Installation typically takes approximately 30–40 minutes. Each TYENT alkaline water ioniser comes with a professional installation provided by the TYENT Bulgaria technician team.

What warranty covers my new water ioniser?

All TYENT ionisers come with a standard 5-year gold warranty and a 10-year parts and service warranty.

What can i expect from drinking ionised water?

Ionised water supplies your body with ample oxygen, providing a natural energy boost. It also offers a milder taste compared to regular water and enhances the flavours of beverages like coffee, tea, and juice. Alkaline water is particularly beneficial for cooking, as it aids in hydrating food and accentuating its taste. However, other bodily changes resulting from ionised water consumption are more subtle and require time. Ionised water can naturally balance your body by delivering oxygen and alkalinity.

How does a water ioniser produce ionised water?

Water undergoes ionisation by passing through positive and negative electrodes. This process separates water into alkaline and acidic components as it traverses through specialised membranes. Repelling the water, which is now “charged” with positive and negative ions, achieves this separation.

How does the taste of ionised alkaline water compare to tap water?

One common observation about ionised water is its milder taste than regular tap water. This difference in taste can be attributed to the size and structure of the molecular clusters. Additionally, ionised water tends not to cause the bloated feeling that can sometimes accompany the consumption of plain water when consumed in large quantities at once.

Who can benefit from ionised water?

Alkaline ionised water suits many individuals, including children, adults, and pets. Its benefits extend to nearly everyone and everything it comes into contact with.

Why does alkaline water stored in a bottle appear cloudy with deposits?

The cloudiness and formation of deposits in stored alkaline water occur because it is rich in calcium minerals. This phenomenon results from the interaction between CO3 (carbonate) and calcium, leading to CaCO3 (calcium carbonate) formation. While there’s no harm in consuming the contents, cleaning the container where the water was stored is recommended.

What causes foam and bubbles to form in ionised alkaline water?

The generation of foam and bubbles in ionised alkaline water results from hydrogen gas produced during water electrolysis. Scientific data suggests this gas is released due to reactive oxygen, which can harm the human body.

What are the particles floating on the surface of alkaline-ionised water?

Floating particles in alkaline ionised water can appear when the tap water contains a relatively high concentration of dissolved minerals or when undissolved calcium rises to the water’s surface, especially in cases of low water pressure. In such situations, it’s advisable to perform manual cleaning and reduce the electrolysis rate to protect the electrolysis chamber.

There’s no need for concern regarding floating particles. The stomach does not absorb any undissolved calcium that floats on the water’s surface and will exit the body through the large intestine.

Is it safe to drink boiled alkaline water?

Boiling alkaline water is not recommended as it deactivates its alkaline properties, causing a reduction in its antioxidant capabilities. Therefore, it’s best not to boil alkaline water unless you’re using it for cooking or making tea.

How long can alkaline water be stored at room temperature?

Ideally, alkaline water is best consumed immediately after it’s been dispensed from the ioniser. However, if you need to store it in a bottle for two or three days before consumption, it should not pose any issues. In such cases, it’s essential to clean the bottle regularly. Periodic cleaning with acidic water can help prevent calcium from adhering to the bottle’s surface.

Does drinking ionised alkaline water make the human body too alkaline?

The alkalinity of water with alkaline ions results from the dissolved minerals. Our body possesses its own buffer systems (such as the phosphate buffer system or bicarbonate buffer system) that regulate the body’s pH level, irrespective of whether we consume alkaline or acidic water.

Instead, issues arise when the body becomes overly acidic. Conditions like diabetes or kidney disease can lead to an accumulation of acidic substances in the body, potentially causing the pH level to drop below 6.8, which can be life-threatening.

Why does water taste unusual at times?

The taste of water can vary due to changes in the original water source, such as fluctuations in water pressure, alterations in water composition, and seasonal variations. The ioniser itself does not cause this taste variation. If you find the taste unusual, it may result from differences in water components when switching to a new ioniser. In such cases, starting with ALK LEVEL 1 water is advisable to allow your taste buds to adjust to the new ioniser before consuming highly alkaline water directly.

What is the auto clean function used for?

The auto-cleaning function serves to safeguard the electrolysis chamber from potential damage. During automatic cleaning, it’s essential to halt the water supply. The ioniser initiates automatic cleaning whenever 30 litres or more have been dispensed from it or when it has been inactive for more than 12 to 24 hours.

Can ionised water be utilized in the industrial sector?

Absolutely, in numerous ways. It aids in accelerating the growth of crops and improving their health. Alkaline ionised water can be provided to animals for consumption and external applications. Acidic, ionised water also offers benefits to crops. It’s particularly beneficial for livestock, promoting a cleaner environment and better hydration due to its smaller cluster size.

Do you need a specialist to install tyent water ionisers?

Every TYENT alkaline water ioniser comes with a professional installation by a skilled team of TYENT Bulgaria technicians.

How much water should i drink and to what extent?

The amount of ionised water you should consume depends, in part, on your physical condition when you begin drinking it. For instance, if you’ve been conscientious about maintaining a healthy diet and detoxifying your body, you can initiate your ionised water consumption with a pH of 7.5 – 8.5, starting with just one cup. If you experience no adverse effects, consider having another cup later in the day. After three weeks, you can progress to level 2. Following three weeks of drinking level 2 alkaline water, you can advance to level 3. Highly ionised water, which is more alkaline and contains stronger antioxidants that give your body more oxygen, is beneficial.

Can one become overly alkaline from ionised water?

People have been known to drink up to 2-3 litres of ionised water daily and reap significant benefits without becoming overly alkaline. In short, it is highly challenging to become overly alkaline through ionised water consumption. Therefore, drinking alkaline water is generally recommended.

How can people afford to purchase a water ioniser?

You would be surprised how many individuals purchase 1 or 2 TYENT ionisers right from the first call! For those who prefer to pay in installments, TYENT offers a variety of financing options tailored to your needs and preferences. These financing opportunities are available to all distributors and their customers.

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